Shipping Policy

Shipment processing time

To allow us to focus on quality, we restrict the numbers of brownies that can be ordered at any one time. As such, we only dispatch twice weekly, on a Monday (for general midweek arrival) and Thursday (for general weekend arrival).

All orders to be placed via our website not later than 6pm on a Saturday evening for Monday dispatch or 6pm on a Tuesday evening for a Thursday dispatch.

We deliver throughout Northern Ireland, Isle of Man, Scotland, Wales and England. Unfortunately we do not deliver to the Republic of Ireland and The Channel Islands due to potential delays caused by the new customs arrangements. This may be changed at a later day.

No signature is required on delivery.

It is advised that you have a safe, secure and weathertight area suitable for receipt of your delivery to avoid weather damage or theft of your purchase. Gold & Browne’s cannot accept liability for products damaged or lost at delivery point. As our brownies presentation boxes are packaged in an outer postal box they may be unsuitable for letterbox delivery.

Shipping rates and delivery estimates

Shipment method Estimated delivery time Shipment cost
Royal mail first class (small parcel) 1-2 days (including Saturdays)* £3.85 per box

*Due to current COVID restrictions normal delivery times may vary and are outside of our control.


Gold & Browne’s is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or email us at to file a claim Please save all packaging material and damaged goods before filing a claim.

Returns Policy

Gold & Browne’s do not offer a returns policy due to the nature of the business. However should an order arrive and did not meet your satisfaction please contact us and a member of our team will be in touch with you to offer support.

For more information, email us